Services
How we work together
"Product in a Bottle" Audit
A focused product and UX audit for SaaS teams that need a clearer understanding of what’s creating friction in the product experience before investing further into development.
We review your product from both a UX and systems perspective to identify inconsistencies, usability issues, onboarding friction, and opportunities to improve the overall experience for your users.
Ideal for teams that want outside perspective and actionable recommendations before redesigning workflows, building new features, or scaling the product further.
$3,000 - 1 week (ADD ON: +$300/extra flow)
What's included?
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
Recommended for you if...
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
What’s included:
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
Recommended for you if…
Your product works, but it doesn't look or feel like what you're selling anymore
You're planning a redesign or major feature push and want a senior eye first
Your devs are spending too much time with design and use-case questions mid-build because no one set direction upfront
Customers are converting but churning, and you suspect UX is part of why
Your CS or sales team spends too many hours explaining how the product works
You want clarity on where to invest before committing to a bigger engagement
Fractional Product Support (Embedded)
Ongoing UX, product design, and product management support for SaaS teams that need a reliable product partner to help improve, refine, and evolve the product as the company grows.
We work closely with your team to support feature development, improve workflows, clean up UX inconsistencies, and help keep product execution moving without the overhead of hiring a large internal team or managing another agency relationship.
Ideal for teams that need ongoing support across design, research, workflows, documentation, and product execution as priorities evolve month to month.
$10,000/month
What's included?
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
Recommended for you if...
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
What's included:
End-to-end product design for features, redesigns, and ongoing product work
Requirements gathering and ticket writing so engineers know what to build
Design system: built, maintained, documented
Annotated dev handoffs your engineers actually want to use
AI design workflow setup to ensure prototyping is quick, yet not AI slop
User testing and research
Weekly sync with founder/team, async availability for product questions
Recommended for you if…
You built your MVP without a designer and it's starting to show. Workflows and UI feel inconsistent and reactionary
Your engineers are making UX decisions because no one else is, and they're tired of it (and it's eating up lots of their time that they could be building)
Your customer success team spends too many hours explaining how the product works.
You get feedback like "it's really cool" but retention or expansion isn't where it should be
You just raised or hit revenue and can afford design — but a full-time team is overkill
You've been burned by freelancers who needed a PM to manage them.
You want a senior partner embedded in product, not a vendor billing hours or being an order taker.
Custom Product Design Project
If you need support for a sprint, redesign, or a new feature or product - we can create a custome project that.
Contact for a custom plan
What's included?
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
Recommended for you if...
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
Services
How we work together
"Product in a Bottle" Audit
A focused product and UX audit for SaaS teams that need a clearer understanding of what’s creating friction in the product experience before investing further into development.
We review your product from both a UX and systems perspective to identify inconsistencies, usability issues, onboarding friction, and opportunities to improve the overall experience for your users.
Ideal for teams that want outside perspective and actionable recommendations before redesigning workflows, building new features, or scaling the product further.
$3,000 - 1 week (ADD ON: +$300/extra flow)
What's included?
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
Recommended for you if...
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
What’s included:
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
Recommended for you if…
Your product works, but it doesn't look or feel like what you're selling anymore
You're planning a redesign or major feature push and want a senior eye first
Your devs are spending too much time with design and use-case questions mid-build because no one set direction upfront
Customers are converting but churning, and you suspect UX is part of why
Your CS or sales team spends too many hours explaining how the product works
You want clarity on where to invest before committing to a bigger engagement
Fractional Product Support (Embedded)
Ongoing UX, product design, and product management support for SaaS teams that need a reliable product partner to help improve, refine, and evolve the product as the company grows.
We work closely with your team to support feature development, improve workflows, clean up UX inconsistencies, and help keep product execution moving without the overhead of hiring a large internal team or managing another agency relationship.
Ideal for teams that need ongoing support across design, research, workflows, documentation, and product execution as priorities evolve month to month.
$10,000/month
What's included?
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
Recommended for you if...
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
What's included:
End-to-end product design for features, redesigns, and ongoing product work
Requirements gathering and ticket writing so engineers know what to build
Design system: built, maintained, documented
Annotated dev handoffs your engineers actually want to use
AI design workflow setup to ensure prototyping is quick, yet not AI slop
User testing and research
Weekly sync with founder/team, async availability for product questions
Recommended for you if…
You built your MVP without a designer and it's starting to show. Workflows and UI feel inconsistent and reactionary
Your engineers are making UX decisions because no one else is, and they're tired of it (and it's eating up lots of their time that they could be building)
Your customer success team spends too many hours explaining how the product works.
You get feedback like "it's really cool" but retention or expansion isn't where it should be
You just raised or hit revenue and can afford design — but a full-time team is overkill
You've been burned by freelancers who needed a PM to manage them.
You want a senior partner embedded in product, not a vendor billing hours or being an order taker.
Custom Product Design Project
If you need support for a sprint, redesign, or a new feature or product - we can create a custome project that.
Contact for a custom plan
What's included?
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
Recommended for you if...
Audit of your 2-3 most-used workflows for usability and UI gaps
Friction map: where users get stuck, where engineers are making UX calls, where the product feels disconnected
Prioritized recommendations — what to fix first, what to ignore, what's bigger than it looks
Live recorded review call to answer questions and align on next steps
