We get to know your customers inside and out. Here we’ll answer all the who, what, why, and how’s of your challenge.
User interviews and surveys
Competitor analysis
User journeys
User personas
Background research
Connect all the dots from start to finish. I will map out the user experience of your product. This will give us a plan for designing a solution that hits all the marks.
Product Exploration Workshops (OOUX)
Technical Requirement Gathering
Information architecture
Empathy mapping
Watch your ideas come to life. Whether you need an MVP, new features, or a redesign, I’ll take attention to all stages of the design, and ensure it’s tested by real users.
UX Wireframes
User testing
UI design
Clickable Prototype
Prototype handoff that is ADA compliant
Figma organization and documentation
I'll put the solutions to the test and find gaps through feedback from your target audience. I'll fix problems before they even hit the market.
User testing
Interviews
Survey creation
Product audit
No matter which kind of project, we’ll sit down with you to get a 360 understanding of the problem you want to solve. We’ll ask questions like:
What kind of information do you already have about your customers?
What do you think is missing?
What have you already done for your product or website?
What are you prioritizing for the next release?
No matter which kind of project, we’ll sit down with you to get a 360 understanding of the problem you want to solve. We’ll ask questions like:
What kind of information do you already have about your customers?
What do you think is missing?
What have you already done for your product or website?
What are you prioritizing for the next release?
This is a collaborative process! We want to work with you, not for you. We’ll always keep you in the loop about where we are, what we’ve found, and where we are headed.
Main communication can either be via Slack, email, or weekly check-ins. We also know it can be a huge headache to jump into a large design file and find your footing. We’ll leave you with an organized file, and clear design documentation to easily on-board any future teammates.
Classic Mondays, roll out of bed, and head to 7 back-to-back meetings. We’ll do our best to keep Zoom meetings to a minimum.
We like to have weekly check-ins for 1 hour, and leave the rest to ad-hoc conversations, comment threads, and videos recordings. We’ve found this is an effective way to have efficient meetings without crowding your calendar. (Of course, we’re flexible if anything pops up that we need to talk about)
No matter which kind of project, we’ll sit down with you to get a 360 understanding of the problem you want to solve. We’ll ask questions like:
What kind of information do you already have about your customers?
What do you think is missing?
What have you already done for your product or website?
What are you prioritizing for the next release?
No matter which kind of project, we’ll sit down with you to get a 360 understanding of the problem you want to solve. We’ll ask questions like:
What kind of information do you already have about your customers?
What do you think is missing?
What have you already done for your product or website?
What are you prioritizing for the next release?
This is a collaborative process! We want to work with you, not for you. We’ll always keep you in the loop about where we are, what we’ve found, and where we are headed.
Main communication can either be via Slack, email, or weekly check-ins. We also know it can be a huge headache to jump into a large design file and find your footing. We’ll leave you with an organized file, and clear design documentation to easily on-board any future teammates.
Classic Mondays, roll out of bed, and head to 7 back-to-back meetings. We’ll do our best to keep Zoom meetings to a minimum.
We like to have weekly check-ins for 1 hour, and leave the rest to ad-hoc conversations, comment threads, and videos recordings. We’ve found this is an effective way to have efficient meetings without crowding your calendar. (Of course, we’re flexible if anything pops up that we need to talk about)
No matter which kind of project, we’ll sit down with you to get a 360 understanding of the problem you want to solve. We’ll ask questions like:
What are your biggest road blocks from growth?
What is missing from your current efforts?
What kind of KPIs do you have for 2025?
What are your top priorities?
All of our decisions are rooted in research with your target audience.
We'll do a deep-dive on your target and industry to get to the bottom of the problem.
This could be through user interviews, sifting through your metrics and feedback collected, user testing.
Find hidden relationships, and ask overlooked questions that might be causing a disjointed experience.
This is a collaborative process! We want to work with you, not for you.
We’ll always keep you in the loop about where we are, what we’ve found, and where we are headed.
We’ll leave you with an organized file, and clear design documentation to easily on-board any future teammates.
Nobody wants a meeting that should have been an email.
We'll work with you to find an appropriate cadence for weekly check-ins, but leave the rest to Slack, comment threads, and video recordings.
We’ve found this is an effective way to have efficient meetings without crowding your calendar.